Privacy policy

This privacy policy applies to the handling of personal information by Snygg Pty. Ltd. (ACN 665 857 983) of 23 Pelican Street, Surry Hills, NSW 2010 (Snygg, we us, our).

In collecting, holding, using, disclosing and otherwise managing your personal information, Snygg will comply with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles in the Privacy Act.

Purpose of this Privacy Policy

The purpose of this privacy policy (this "Privacy Policy") is to inform you, the users of our Site, of...

  • What personal data we will collect;
  • How we use collected data;
  • Who has access to the data collected;
  • Your rights; and
  • The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent

By using our Site you agree that you consent to:

  • The conditions set out in this Privacy Policy; and
  • The collection, use, and retention of the data listed in this Privacy Policy.


Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first. There are different ways in which we collect data:

Data Collected Automatically
When you visit and use our Site, we automatically collect and store the following information about your device and its software. This may include your IP address, operating system, web browser and device type. We also track links clicked, the pages you visit and features you use on our Website, date and time stamp and cookies that may uniquely identify your browser or account.
Please note that some of the information we collect, for example an IP address, can sometimes be used to approximate a device's location.

Data Collected in a Non-Automatic Way and Data Provided by You
We also collect and store the following data, for example when you sign up to our newsletter, create an account with us or place an order:

  • First and last name;
  • Email address;
  • Phone number;
  • Address;
  • Payment information; and
  • Auto fill data.


Personal Information collected via cookies
Our Services may use small pieces of data called cookies to identify a user who engages with our Services and to compile records of a user’s history of engaging with our Services. Cookies are stored by a users’ browser while the user browses a Website. Cookies do not usually contain information that personally identifies a person, but each time the user visits the Website, the browser sends the cookie data back to the server to notify the system of the user's previous activity. If you wish to disable cookies, you may do so through your browser settings, however please be aware that if you choose to do this, some functionality of our Website will not be available to you.
We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.


How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

  • enable us to supply you with information you request from us;
  • facilitate the supply of goods and/or services you order through our website, including communicating with you about your purchases
  • supply our services to you
  • personalise your experience with our services
  • conduct promotions, competitions, giveaways and events
  • contact you to obtain your feedback regarding our goods or services or to conduct other market research
  • undertake direct marketing (as detailed in the section below "Direct Marketing")
  • conduct investigations in cases of fraud or data security risks
  • analyse information we collect so that we can administer, support, improve and develop our business and the goods and services we offer (including by monitoring or recording our interactions with you for training purposes)
  • comply with the obligations of Snygg under any applicable laws.

What about Direct marketing?

In addition to the purposes outlined in the paragraph above, if you opt in to receive marketing communication from us, Snygg uses your personal information in order to send you promotions, competitions, giveaways, events, goods or services that may be of interest to you. This may include Smygg disclosing the information to related companies of Smygg or other entities with which we have a commercial relationship or arrangement for the purpose of the other entity contacting you for such direct marketing purposes.

If you do not wish to receive such communications, you can opt-out via a link in each marketing email or SMS you receive from us or contact us at hello@snygg.com.au adnd we’d be glad to assist you with the opt out process.

Who We Share Personal Data With

Your Personal Information is accessible to our employees, contractors and our third-party service providers such as our Website host and technical support providers.

Other Disclosures: We will not sell or share your data with other third parties, except in the following cases:

  • If the law requires it;
  • If it is required for any legal proceeding;
  • To prove or protect our legal rights; and
  • To buyers or potential buyers of this company in the event that we seek to sell the company.


If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.


Overseas disclosures

Snygg generally stores or discloses your data in Australia, however, from time to time some of our partners may be located outside Australia, including technology service providers.
We take reasonable steps to ensure that any such overseas recipients do not hold, use or disclose your personal information in a way that is inconsistent with the obligations imposed under the Privacy Act and the Australian Privacy Principles in the Privacy Act.


How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.


How We Protect Your Personal Data

Please note that no method of electronic transmission or storage is 100% secure and we cannot guarantee the absolute security of your Personal Information. Transmission of Personal Information over the Internet is at your own risk and you should only enter, or instruct the entering of, Personal Information to the Services within a secure environment. It is your responsibility to ensure that you keep your Personal Information safe, including keeping your software up to date to prevent security breaches.

Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:

Snygg Customer Service Team
hello@snygg.com.au


How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or SMS.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

  • Functional cookies
  • Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
  • Analytical cookies
  • Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
  • Targeting cookies
  • Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you; and
  • Third-Party Cookies
  • Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
  • Analytics.


Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Snygg Customer Service Team, at:

hello@snygg.com.au

We will regularly review our policies and procedures regarding personal information and may therefore update and amend this privacy policy from time to time. Any updated privacy policy will be made available on the Snygg website, www.snygg.com.au, or can otherwise be obtained by contacting us.